Data handling

What happens to what you send, feature by feature: who processes it, what they receive, and how long we keep it.

Generated from the service’s deployment configuration (infra/host/compose.cloud.yaml) and the gateway’s code defaults at commit e7c98bc39672. It lists the providers that configuration sets. The privacy policy is the full statement.

Who processes what

Speech, voice design and saved voices run on GPU servers we operate, using open-weight models. Features that use outside AI providers name them, with what each one receives.

FeatureProcessed byWhat it receivesWhen
SpeechAPI and studioOur GPU serversQwen/Qwen3-TTS-12Hz-1.7B-BaseThe text to speak and the voice to speak it with.Every speech request, live or batch.
Voice designAPI and studioOur GPU serversQwen/Qwen3-TTS-12Hz-1.7B-VoiceDesignYour voice description and the line the new voice reads.Every design request.
Saved voicesAPI and studioOur GPU serversQwen/Qwen3-TTS-12Hz-1.7B-BaseThe reference audio and transcript of a voice you save.When you save a voice, and when a request speaks with it.
The Director (casting assistant)StudioOpenAIgpt-6.1-solThe session’s contents (brief, directions, scripts, voice names, notes, ratings and choices), your message, images you attach, its listening reports, and web searches it runs and text from web pages it opens.Each time you send the Director a message.
Web pages the Director opensStudioThe website it opensOutside providerA request from our servers for the page, not from your browser.When you or the Director give it a link.
Listening reportsStudioGoogle (Gemini API)gemini-3.5-flash-liteA generated audio clip and a fixed prompt asking how it sounds.When the Director listens to a voice.
Transcript checkStudioNot offeredNot offeredNothing. This deployment doesn’t run it.Never.
Rewriting a voice descriptionAPIOpenAIgpt-6.1-solThe voice description and your feedback on it.Only when a refine request asks for an LLM rewrite.

Hosting and sign-in

The services the whole product runs on, apart from the features above.

ServiceUsed forWhat it receives
Amazon Web ServicesHosting: servers, storage, database, backups, logs and firewallEverything we store or process
Google (sign-in)Signing in to the studioYour sign-in request. Google returns your account ID and email address. No studio content.

How long we keep it

Each period is the setting the service runs with, named so you can match it to the code.

DataKeptSet by
Text you send for speech, and the audio it returnsNot sent to any third party. The model servers don’t write request text or audio to their logs, and send no usage telemetry.Model-server configuration: no request logging, HF_HUB_OFFLINE, VLLM_NO_USAGE_STATS
Voices designed through the APIDeleted 24 hours after they are made, unless you save themVOICES_CANDIDATE_TTL_S
Batch resultsDeleted 24 hours after they are made. Job records are held in memory only.BATCH_RESULT_TTL
Saved voices: reference audio, transcript and settingsUntil you delete the voice. Deleting the session it came from doesn’t delete it.Saved voice lifecycle
Studio sessions: briefs, directions, scripts, generated audio, notes, Director conversationUntil you delete the session, its character or its project. Nothing in a session expires on its own.Session deletion
Images you upload to the studio but never attachDeleted 1 hour after upload, on the next cleanup passIMAGE_UPLOAD_TTL_S
Studio sign-inSigned out after 7 days without use. We store a hash of the session, never the cookie.IDLE_SECONDS
Waitlist requests: your email, your company and use case if you give them, and your network’s address range (/24 or /48) as a keyed hash we can map back to itDeleted 180 days after you send them, whether or not you are invitedWAITLIST_RETENTION_S
Invitations: the invited email addressDeleted when the invitation is cancelled or expires: 7 days for a link a workspace owner sends, 30 days for an approved waitlist request. The link itself isn’t stored.INVITE_SECONDS, GRANT_SECONDS
Which version of the terms you accepted, and whenKept with your account. No automatic expiry.Account record
Usage recordsCounts only (characters, audio seconds, requests, errors), never text or audio. Kept while the workspace exists, then deleted after 730 days.Usage ledger

The waitlist

The waitlist isn’t open, so this site collects nothing.

What we don’t claim yet

Some things we would like to say aren’t checked yet, so we don’t say them.

  • That speech leaves no copy anywhere in the system.The model-server settings above are checked when this page is built. A check of the whole deployed service, end to end, hasn’t been done yet.
  • That OpenAI and Google (Gemini API) keep nothing.They keep what they receive under their standard API terms, which allow them to hold it for a limited time, for example for abuse monitoring. Deleting a session here doesn’t delete their copies.
  • Security certifications.We hold none.

This website

This site sets no cookies, runs no analytics and loads nothing from other domains. The studio uses two cookies, both needed to sign you in; the privacy policy describes them.